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 Real Reason PSN is down

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I_Seiran_I
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PostSubject: Real Reason PSN is down   Tue Apr 26, 2011 3:27 pm

it appears our personal information has been compromised not good

Quote :
Thank you for your patience while we work to resolve the current outage of PlayStation Network & Qriocity services. We are currently working to send a similar message to the one below via email to all of our registered account holders regarding a compromise of personal information as a result of an illegal intrusion on our systems. These malicious actions have also had an impact on your ability to enjoy the services provided by PlayStation Network and Qriocity including online gaming and online access to music, movies, sports and TV shows. We have a clear path to have PlayStation Network and Qriocity systems back online, and expect to restore some services within a week.

We’re working day and night to ensure it is done as quickly as possible. We appreciate your patience and feedback.

Valued PlayStation Network/Qriocity Customer:
We have discovered that between April 17 and April 19, 2011, certain PlayStation Network and Qriocity service user account information was compromised in connection with an illegal and unauthorized intrusion into our network. In response to this intrusion, we have:

Temporarily turned off PlayStation Network and Qriocity services;
Engaged an outside, recognized security firm to conduct a full and complete investigation into what happened; and
Quickly taken steps to enhance security and strengthen our network infrastructure by re-building our system to provide you with greater protection of your personal information.

We greatly appreciate your patience, understanding and goodwill as we do whatever it takes to resolve these issues as quickly and efficiently as practicable.

Although we are still investigating the details of this incident, we believe that an unauthorized person has obtained the following information that you provided: name, address (city, state, zip), country, email address, birthdate, PlayStation Network/Qriocity password and login, and handle/PSN online ID. It is also possible that your profile data, including purchase history and billing address (city, state, zip), and your PlayStation Network/Qriocity password security answers may have been obtained. If you have authorized a sub-account for your dependent, the same data with respect to your dependent may have been obtained. While there is no evidence at this time that credit card data was taken, we cannot rule out the possibility. If you have provided your credit card data through PlayStation Network or Qriocity, out of an abundance of caution we are advising you that your credit card number (excluding security code) and expiration date may have been obtained.

For your security, we encourage you to be especially aware of email, telephone, and postal mail scams that ask for personal or sensitive information. Sony will not contact you in any way, including by email, asking for your credit card number, social security number or other personally identifiable information. If you are asked for this information, you can be confident Sony is not the entity asking. When the PlayStation Network and Qriocity services are fully restored, we strongly recommend that you log on and change your password. Additionally, if you use your PlayStation Network or Qriocity user name or password for other unrelated services or accounts, we strongly recommend that you change them, as well.

To protect against possible identity theft or other financial loss, we encourage you to remain vigilant, to review your account statements and to monitor your credit reports. We are providing the following information for those who wish to consider it:

U.S. residents are entitled under U.S. law to one free credit report annually from each of the three major credit bureaus. To order your free credit report, visit www.annualcreditreport.com or call toll-free (877) 322-8228.

We have also provided names and contact information for the three major U.S. credit bureaus below. At no charge, U.S. residents can have these credit bureaus place a “fraud alert” on your file that alerts creditors to take additional steps to verify your identity prior to granting credit in your name. This service can make it more difficult for someone to get credit in your name. Note, however, that because it tells creditors to follow certain procedures to protect you, it also may delay your ability to obtain credit while the agency verifies your identity. As soon as one credit bureau confirms your fraud alert, the others are notified to place fraud alerts on your file. Should you wish to place a fraud alert, or should you have any questions regarding your credit report, please contact any one of the agencies listed below.

Experian: 888-397-3742; www.experian.com; P.O. Box 9532, Allen, TX 75013
Equifax: 800-525-6285; www.equifax.com; P.O. Box 740241, Atlanta, GA 30374-0241
TransUnion: 800-680-7289; www.transunion.com; Fraud Victim Assistance Division, P.O. Box 6790, Fullerton, CA 92834-6790

You may wish to visit the web site of the U.S. Federal Trade Commission at www.consumer.gov/idtheft or reach the FTC at 1-877-382-4357 or 600 Pennsylvania Avenue, NW, Washington, DC 20580 for further information about how to protect yourself from identity theft. Your state Attorney General may also have advice on preventing identity theft, and you should report instances of known or suspected identity theft to law enforcement, your State Attorney General, and the FTC. For North Carolina residents, the Attorney General can be contacted at 9001 Mail Service Center, Raleigh, NC 27699-9001; telephone (877) 566-7226; or www.ncdoj.gov. For Maryland residents, the Attorney General can be contacted at 200 St. Paul Place, 16th Floor, Baltimore, MD 21202; telephone: (888) 743-0023; or www.oag.state.md.us.

We thank you for your patience as we complete our investigation of this incident, and we regret any inconvenience. Our teams are working around the clock on this, and services will be restored as soon as possible. Sony takes information protection very seriously and will continue to work to ensure that additional measures are taken to protect personally identifiable information. Providing quality and secure entertainment services to our customers is our utmost priority. Please contact us at 1-800-345-7669 should you have any additional questions.

Sincerely,
Sony Computer Entertainment and Sony Network Entertainment

http://blog.us.playstation.com/2011/04/26/update-on-playstation-network-and-qriocity/
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PostSubject: Re: Real Reason PSN is down   Tue Apr 26, 2011 6:57 pm

I delete my billing info right after I buy stuff everytime. I hope im ok
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PostSubject: Re: Real Reason PSN is down   Wed Apr 27, 2011 12:05 am

just finished changing all my e-mail passwords (i can't remember if they are the same as the login password or not)

not too worried about the credit card info though, I've only ever used a prepaid card on the psn
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PostSubject: Re: Real Reason PSN is down   Wed Apr 27, 2011 10:10 am

im fucked ... they might overdraft my checking account


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PostSubject: Re: Real Reason PSN is down   Wed Apr 27, 2011 11:16 am

I was ripped off a long time ago and I use one account for all on-line purchases and it only has just enough in it to cover what I buy at the time. I transfer funds into this account.


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PostSubject: Re: Real Reason PSN is down   Wed Apr 27, 2011 7:13 pm

i hope it only takes a week like they said it would ,may take longer than that just to work out the bugs
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PostSubject: Re: Real Reason PSN is down   Wed Apr 27, 2011 9:13 pm

There's another new post with lots of info (for once). If you haven't already, you should just bookmark (or add to favorites) the Playstation Blog.

http://blog.us.playstation.com/2011/04/27/qa-1-for-playstation-network-and-qriocity-services/


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PostSubject: Re: Real Reason PSN is down   Thu Apr 28, 2011 11:57 am

Quote :
The personal data table, which is a separate data set, was not encrypted

that was just foolish, it would have taken nothing for them to encrypt the data
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PostSubject: Re: Real Reason PSN is down   Thu Apr 28, 2011 1:59 pm

77million accounts compromised
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PostSubject: Re: Real Reason PSN is down   Thu Apr 28, 2011 10:15 pm

i tell you what....if my shit gets ripped off im suing sony


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PostSubject: Re: Real Reason PSN is down   Thu Apr 28, 2011 10:43 pm

I believe a class action lawsuit on a collossal scale would be the case.. This may ne the end of sony gaming as we know it. They lost money on the ps3 the first few years it was out while the ps2 made them money and still does. Then almost every exclusive is delayed and underdelivers (gran turismo 5 and unsocom 4 killzone3) they were too overconfident and are now paying for it. I could see them easily calling it quits or partnering up with microsoft
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PostSubject: Re: Real Reason PSN is down   Sat Apr 30, 2011 11:02 am

I canceled my CC and got a new one ..
took less then a 5 min phone call to your Credit card institution .

I would recommend it ...


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PostSubject: Re: Real Reason PSN is down   Sat Apr 30, 2011 12:20 pm

I did the same. Mine was a Visa Debit/Credit card that was linked to one of my checking accounts. I cancelled my card and they are sending me a new one.


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PostSubject: Re: Real Reason PSN is down   Sun May 01, 2011 10:54 am

my problem is that I have like 8 accounts with multiple cardds


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